Easy Returns and Exchanges
I'm so proud of Magic Malas and I know that you'll instantly fall in love with yours.
But if for any reason you are not happy, get in touch with me within 14 days of receipt and I'll make it right. I can offer you an exchange or refund you the full amount that you paid . All you have to do is send an email and I’ll guide you through the process.
Still sitting on the fence? I understand. That's why Magic Malas offers a one-time replacement or one-time repair for your mala or necklace within the first year of purchase (offer does not apply to stretch bracelets).
If your mala needs repair due to a manufacturing defect, I'll bring it back to life. Repairs typically take roughly 4 weeks to complete. Simply send me an email at email@example.com and I'll guide your through the process.
I ship items overseas
And what's more, I try to keep shipping prices and delivery time fair.
All shipments within the EU (including the UK) are included as standard. You can expect to receive your item within 7 working days
To countries outside of the EU, there is a shipping fee of £6.99. Your item will be delivered to you within 7 – 14 working days.
Please be aware that your country of residence may add an import tax. Please check with local customs if you are unsure.
I want to make sure you receive your Magic Mala so please please please make sure your delivery information is correct. Magic Malas cannot be responsible for undeliverable items and I'd also have to charge you a return delivery fee (which I obviously don't want to do).